ORDER CANCELLATION

Cancel your order before it ships and receive a full refund.

Before Shipment
Eligible

Before Shipment

If your order hasn't shipped yet, your cancellation is accepted immediately with a full refund to your original payment method.

After Shipment
Not Eligible

After Shipment

Once marked "Shipped," cancellations cannot be accepted. You'll receive a WhatsApp & email notification before this happens.

Refused Delivery
Alternative Offered

Refused Delivery

Refusing or missing delivery doesn't count as a cancellation. We'll offer store credits or reshipping instead.

Bank Account Refund
Exceptional Cases

Bank Account Refund

Refunds to a bank account are possible in special cases, with a ₹149 service fee deducted from the total amount.

Please note: Cancellation requests will not be processed for orders that have already been shipped. Check your order status in your account before submitting this form.